We create a new call center in Russia for your hotel reservations
What do you need? A customized call center in Russia offering direct assistance to your customers for increasing your sales rate. We offer for your Russian clients numbers in Moscow and Saint Petersburg served by professionals in the hotel sector and developed with the latest voice service technology. What do you gain? Our hotel reservation center acts as an extension of your sales force, considerably improving the conversion ratio of your customers.
Requests by telephone, fax and e-mail are answered personally by booking agents specialized in identifying up-selling opportunities.
Extensive training in sales and customer assistance guarantees excellent service performance and improves revenues per reservation.Toll-free lines and universal numbers available in all Russia. A seamless interface with Idiso CRS guarantees that customers have the most up-to-date available information on the hotel, its rates and availability.
Immediate booking confirmation with the corresponding confirmation number and a confirmation on e-mail.
Idiso Call Center Awards
CRC Gold Award 2011 for the Best Customer Contact Center in the Tourism and Travel Category
CRC Gold Award 2010 for the Best Customer Contact Center Outsourcers 2010 in Tourism Category
CRC Gold Award 2009 for the Best Customer Experience in the Tourism and Travel Category